Shipping policy

Shipping Policy

Processing

We try to process your order asap, but please allow up to 3 business days for your order to be processed. THIS IS IN ADDITION TO AUSTRALIA POST DELIVERY TIMES. Please see delivery time estimates below.

Processing times may be delayed during Peak, Public Holidays and Sales Periods.

Shipping prices are subject to change without notice. All shipping time frames are an estimate only and cannot be guaranteed.

Once Shipped, we are no longer responsible for the parcel. We are also not responsible for lost or damaged parcels, or delivery time frames.

If you are concerned about the delivery of your parcel, please contact us as we are more than happy to open an enquiry with the transporter on your behalf.

You must provide complete and accurate details at time of making your purchase.

If you enter an incorrect address, we are not obliged to re-send the order to the correct address at our own expense.  We are also not responsible for processing delays due to missing or incorrect information.

If you submit your order and then realise that you have entered an incorrect delivery address or delivery instructions, please email us immediately

at littlewildflower3@outlook.com

Shipping

Orders are shipped from Warwick Queensland Australia.

Domestic order within Australia, may choose between Parcel Post and Express Post.  Both options include tracking.

We do not currently have a pickup service available. 

We do not Ship outside of Australia at this stage.

All tracking numbers will be emailed to you once your order has shipped.

Shipping/Delivery Time

• Parcel Post (Australia Wide including capital cities and suburbs and most regional areas) - up to 6 business days + up to 2 business days processing regional Western Australia, Queensland and Northern Territory 1-10 Business days. 
• Express Post (Australia) - between 1 and 2 business days + up to 2 Business days processing.

We cannot guarantee that the delivery will occur in the delivery timeframe, we are not responsible for any loss, damage, cost, expense or injury to you or any third party as a result of change in delivery times or a delay in delivery.

Handmade Items All products are handmade with love by Cast 'N' Clay. Please allow additional processing time during busy periods such as school holidays and festive seasons. Each piece is made to order and crafted with care — thank you for your patience and support of a small Aussie maker! 🌸